Support

We’re always here to listen, support and satisfy our clients. With our technical expertise and internationally-renowned knowledge, we were the first company in the thin paper market to create a technical support team.

Today, Papeteries du Léman has a team of three staff who get involved in the technical side of our clients’ projects.

The team’s main tasks are to oversee product developments, deal with claims, optimise the transformation process for our clients, and to improve our products by incorporating our clients’ requirements.

Over the years, the team has become known for its unrivalled expertise and its knowledge of each client’s specific needs.

We offer internal training sessions at our PDL training site in Publier. To date, we have trained almost 400 clients on papermaking techniques and the end uses of thin paper.

PDL Formation accompagnement client